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Open QiFlow, go to Settings, then Delete my account. This removes your account, synced data and backed-up photos. If you cannot open the app, email us from the address you signed up with and we will delete it for you.

Subscriptions are managed by Apple or Google. On iPhone open Settings, tap your name, then Subscriptions, then QiFlow Premium, then Cancel. On Android open Google Play, then Payments and subscriptions, then Subscriptions. Deleting the app does not cancel it.

Open Premium in the app and tap Restore purchases while signed in with the same Apple or Google account you paid with. If it still does not appear, email us with your purchase receipt.

Refunds for subscriptions are handled by Apple or Google. On iPhone go to reportaproblem.apple.com. On Android use Google Play, Order history.

It is sent securely to produce your reading and is not stored on our servers or in your account backup.

Sign in with the same account you used before (email, Apple or Google). If you only used a guest account on the old phone and deleted the app, the guest data cannot be recovered, so we suggest creating an account in Settings.

No. It offers traditional guidance for reflection and enjoyment. Please do not use it as a replacement for professional advice.